Customer Experience Assessment
 

Award winning approaches to assessing your customer experience.

Custometer© is a high tech and up-close way to monitor your customers’ experience of your brand.

  • Report with interactive online dashboards

  • Multi-channel techniques integrated into a single view – (telephonic, IVR, USSD, mobile web, online and face-to-face)

  • Minimise customer inconvenience and maximise insight

  • Extremely cost effective

  • Nearly half a million assessments conducted to date