Customer Experience Assessment

Award winning approaches to assessing your customer experience.

Custometer© is a high tech and up-close way to monitor your customers’ experience of your brand.

  • Report with interactive online dashboards

  • Multi-channel techniques integrated into a single view – (telephonic, IVR, USSD, mobile web, online and face-to-face)

  • Minimise customer inconvenience and maximise insight

  • Extremely cost effective

  • Nearly half a million assessments conducted to date

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